Level 2/3 Beauty Therapist Apprentice - Hoar Cross Hall, Burton Upon Trent

About the Employer

About this company:

Hoar Cross Hall, a luxury spa hotel and wellness resort set in a Grade II listed 19th-century mansion in Staffordshire, England. Operated by Barons Eden, it offers upscale accommodation, one of Europe’s largest spas, multiple dining venues, and a wide range of leisure, wellness, and event facilities.

Company Benefits:

Use of the spa and leisure facilities
Spa Day on work anniversaries
Free meal from our staff canteen
Employee Benefits Program
Free parking
Refer a friend scheme
Discounts on stays and spa days
30% discount on food/drink

About the Role

As a Therapy Apprentice, you’ll learn how to deliver a range of professional spa treatments while providing outstanding guest care. You’ll develop your technical skills, product knowledge, and confidence, building the foundations for a rewarding career in beauty and wellness.

Hours - 40 hrs per week – This role requires flexible working hours between 8:00am and 8:00pm, including weekends.
 
Duration - 18 Months

Work - As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work -

• Participating fully in all aspects of the apprenticeship programme with University of Derby Buxton at Barons Eden.
• Performing spa treatments to the highest standards once trained and assessed.
• Completing lifestyle questionnaires and providing tailored aftercare advice.
• Recommending retail products and treatment enhancements to guests.
• Maintaining an exceptional standard of cleanliness and organisation in treatment areas.
• Supporting the wider spa team with day-to-day duties, such as laundry and guest care.
• Upholding excellent customer service and representing our brand with professionalism and warmth

Where you’ll work - 

Hoar Cross Hall, Maker Lane Hoar Cross, Yoxall, DE13 8QS

Training - An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

The Apprenticeship Programme:

Qualification: VTCT Level 3 in Beauty Therapy
Duration: 15–18 months
Provider: University of Derby Buxton
Location: Barons Eden HC Hall Spa, with college tutors visiting the site for 2–3 days every 4 weeks
Assessments: End-Point Assessment (EPA), practical assessments, and portfolio of evidence

Skills required:

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem-solving skills
• Team working
• Non judgemental

Other requirements:

The spa is located in a rural area with no public transport links, access to your own transportation would be highly advantageous.

Entry Requirements

GCSE English (Grade 4) essential
GCSE Maths (Grade 4) essential
Other Beauty Level 2 qualification preferred

About the University