Student Services

There is a clear link between your wellbeing and academic success. To help you make the most of your time at the University, our experienced Student Services team can provide confidential support, advice and guidance to all students and applicants on a range of topics.

Our Services

Student Life

Our friendly and approachable Student Life advisers can provide information, advice and guidance about the support available to you, and signpost you to relevant services.

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Disability Support

Our Disability team provides a wide range of support for students with long term conditions, from mental and physical health, specific learning differences and much more.

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Counselling & Mental Health Support

Our team of counsellors can offer support depending on your own need, from one-off appointments to short term counselling.

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Student Support Team

If you need specialist support during your studies, through a support worker or mentor, our Student Support team can help you.

Get In Touch

Find out the different ways you can contact the team, and our opening times.

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External Support

Find out where to get support outside of Student Services.

What we can help with:

Mental health support and counselling

We can offer mental health support to students, either by a one-off appointment, or short-term counselling sessions. Please see our Counselling and Mental Health Services page for more information and how to make a self-referral.

Disabilities and long term health conditions

If you have a disability or a long-term condition that may affect your studies, we can set up support for you, including a Support Plan. Please see our Disability page for more info.

Money and finances

If you want to find out about budgeting, or need support if you’re struggling with your money, we can help. Please see our Funding and Money Management page for more info.

Dyslexia and other Specific Learning Differences (SpLDs)

We can set up support if you have a specific learning difference, such as dyslexia, dyspraxia or dyscalculia, or if you would like to explore getting a diagnosis. Please see our Specific Learning Difference page for more info.

Autism

We can provide lots of different support for autistic students - please see our Autism page for more info.

ADHD/ADD

We can set up support if you have a diagnosis of ADHD or ADD, or would like guidance on how to get a diagnosis through the NHS or privately. Please see our ADHD/ADD page for more info.

If you are a care leaver, or estranged from your family

If you are fostered, a care leaver or have had experience of living in care, we can offer support. Please see our Care Leavers and Estranged Students page for more info.

If you are acting as a carer for someone else

If you are providing care for a child, family member or friend, support is available. Please see our Students with Caring Responsibilities page for more info.

Disabled Student's Allowance (DSA)

If you have a disability or a long-term condition, you may be eligible for funded support through the Disabled Student’s Allowance (DSA). Please see our Applying for DSA page for more info.

What's On?

Explore upcoming events and latest news from Student Services below:

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Student Life Workshops

Our Student Life workshops are designed to make uni life easier. Learn to manage stress, stay financially safe, and build skills to thrive at university. Free, practical, and open to all students.

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Wellness MOT appointments

Boost your wellbeing in just 20 minutes! Book a Wellness MOT with a Student Life Adviser to get a personalised action plan and discover support services tailored to you.

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Support following the recent Supreme Court ruling

If you are feeling confused, isolated, angry or any other shade of emotion following the Supreme Court ruling, Student Services are here to support you.

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Disability Specific Travel Support for Students

From 1 August 2025, the Unibus will no longer be free for students to use. If you are worried about this change, we have information and resources available to support you.

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Online course: managing your wellbeing when studying in the UK

International students can access this free course to help manage stress, tackle negative thoughts, and adjust to UK culture when studying abroad.

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Student Services online induction video

If you're unable to come along to one of our 2025-26 induction sessions, don't worry, as our presentation is available to watch here:

The Student Services team talk through what support is available to students at the University of Derby

Useful Info

Harassment and Sexual Misconduct

Our Sexual Violence and Misconduct Liaison Officers (SVMLOs) are trained to support students who have been affected by any incidents of sexual misconduct.

Safeguarding

At the University of Derby Safeguarding is everyone's responsibility. Please read our guidance here if you have a safeguarding concern.

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Policies, Procedures and Guidance

Find out more about the University of Derby policies related to Student Services, including safeguarding, pregnancy and more.

Multi-Faith Centre

The Multi-Faith Centre is an inclusive and safe space for everyone, whatever their faith or world view. All are welcome for prayer, worship and meditation, or just to relax and socialise.

Feedback

We'd love to hear about your experience of our service. Complete our quick form to let us know how we did.

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Our Student Services Confidentiality and Information Sharing Policy

Discover how your student records are held, what it means to consent to share and how to access your information.

Mental Health Toolkit

Student Space

Expert information and advice to help you through the challenges of uni life. Making it easier to find the support you need.

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Every Mind Matters - NHS

Answer 5 quick questions to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

TalkCampus app

The TalkCampus app provides free and instant support for your mental health and wellbeing anytime of the day, anywhere in the world.

Student support services

Sarah Richardson, our Head of Student Services, explains how we support your wellbeing at university.

Head of Student Services, Sarah, discusses how your wellbeing can be supported during your time at university.

Other Uni Services

StudentHub@Derby

The StudentHub@Derby has a whole host of services that support in every aspect of your student life, including enrolment, assignment hand-ins, student fees and much more.